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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

1 Persiaran Lagun Sunway 3, Ipoh, Malaysia, 31150

The Banjaran Hotsprings Retreat, a 5-star luxury natural hot springs wellness resort, features 44 villas for indulgence, a spa and wellness center, and unique dining experiences. Set in a 9 hectare valley surrounding rejuvenating geothermal hot springs and limestone hills, this Ipoh hotel offers both relaxation and adventure.

Rooms & Amenities

The villas at The Banjaran Hotsprings Retreat include Royal, Grand Garden, Garden, Water, and Lake types, each equipped with premium bedding, a geothermal hot spring whirlpool, and private plunge pools. The accommodations feature contemporary rustic interiors and large windows that enhance natural lighting.

Dining Options

Dining options feature three distinct venues, including Jeff's Cellar, built into a limestone cave, known for its fine dining and organic wines. Pomelo Restaurant serves local and international dishes with an emphasis on organic products, complemented by both indoor and alfresco settings.

Leisure & Wellness

Leisure facilities include geothermal hot springs dipping pools, a fitness center, and an outdoor mineral-rich swimming pool. The Banjaran ensures wellness with spa treatments, yoga sessions, and unique activities such as jungle walks and birdwatching tours.

Services & Location

With its luxurious setting, The Banjaran Hotsprings Retreat provides venues for events, weddings, and corporate retreats, supported by a team of professionals. The hotel is located 15 km from Ipoh and 2 hours from Kuala Lumpur, easily accessible via personal vehicles and local bus services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Lake Villa No Children Allowed
Max:
2 persons
660 sq. feet 
Bed options:
1 King-size bed
Lake view
Shower
Private pool
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Water Villa No Children Allowed
Max:
2 persons
1670 sq. feet 
Bed options:
1 King-size bed
Lake view
Shower
Private pool
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Garden Villa No Children Allowed
Max:
2 persons
2800 sq. feet 
Bed options:
1 King-size bed
Garden view
Shower
Private pool
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Ipoh 3.2 mi
Airports
Sultan Azlan Shah (IPH) 7.3 mi
Train
Ipoh Railway Station 6.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Yoga class

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Hot spring bath

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location

1 Persiaran Lagun Sunway 3, Ipoh, Malaysia, 31150
Map view
street view
1 Persiaran Lagun Sunway 3, Ipoh, Malaysia, 31150
Nearby
1
Sunway Lost World Water Park Sdn. Bhd
100 ft
Restaurants
The Pomelo
2400 ft
1 Persiaran Lagun Sunway 3 Sunway City Ipoh
Skybar
3200 ft
1

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
8.2/10
Great
Rooms
8.6
Location
9.6
Service
8.8
Dining
6.2
Guest reviews
8.2/10
based on 5 reviews
9.4
9.4/10 based on 1077 reviews
Jacob
United Kingdom, February  2025
7.8/10

My stay at this resort was quite the experience. The location is absolutely stunning, surrounded by natural beauty, and the staff went above and beyond during a difficult family situation. However, the food prices were shockingly high, and there were some issues with check-in and service quality that detracted from the experience.

Rooms
9.0
The rooms were spacious and well laid out, featuring a private pool and jacuzzi. Our room was adorned with rose petals for my birthday, along with a thoughtful card and mini cake, which was a lovely touch.
Service
7.0
The staff was incredibly accommodating, especially during our family's medical emergency. However, the level of service was inconsistent, as we faced some challenges during check-in and with room service.
Location
10.0
This resort is nestled in a breathtaking setting with thermal lakes, limestone hills, and unique caves. It's perfect for nature lovers and provides a wonderfully tranquil environment.
Dining
6.0
While dining options were available, prices were excessively high, and the quality of food at some restaurants did not meet expectations. However, Jeff’s Cellar was an unforgettable dining experience.
Facilities
7.0
The resort offers impressive facilities, including various thermal features and a lovely sky bar, although ongoing construction detracted from the overall enjoyment.
Aaron
United Kingdom, December  2024
8.6/10

My stay at the resort was a truly memorable experience, nestled amid stunning limestone cliffs and lush vegetation. The rooms were incredibly spacious and thoughtfully designed, providing an oasis of comfort. The service was outstanding, with staff going above and beyond, but the dining experience had room for improvement. Overall, the hand-crafted amenities and breathtaking surroundings made this a luxurious getaway, though I felt some areas needed a bit more attention.

Rooms
9.0
The rooms were spacious, well-appointed, and even featured a private mini pool, making them feel like a personal sanctuary. Highly comfortable beds and a beautifully designed bathroom added to the luxury feel.
Service
9.0
Service was fantastic, with staff members like Raymond showing genuine care and attentiveness, especially during my wife's medical urgency. They truly enhanced our stay with their helpfulness.
Location
10.0
The resort is beautifully located, enveloped by lush jungle and majestic limestone formations, which created a serene escape from the hustle and bustle. Walking through the area was an experience in itself.
Dining
7.0
While the breakfast options were somewhat limited, the fine dining experience in the cave was exceptional, albeit on the pricier side. More variety in the dining menus would enhance this otherwise superb offering.
Facilities
8.0
The facilities were impressive, featuring thermal pools, meditation caves, and even a beautiful garden. However, some areas, like the geothermal lake, were unfortunately closed, which was a bit disappointing.
Sophia
United Kingdom, October  2024
8.0/10

This retreat boasts stunning views and an array of excellent facilities that make for a relaxing getaway. The geothermal hot springs are a highlight, but while the room was comfortable, it didn't quite meet my expectations considering the price. Dining was a mixed bag, with some standout dishes but overall a somewhat bland experience. However, the friendly and accommodating staff truly enhanced my stay.

Rooms
7.0
The room was clean and comfortable, featuring a private pool and Jacuzzi. However, I encountered ants on the floor and noticed some lizards on the ceiling, which is understandable given the natural surroundings.
Service
9.0
The staff was always on hand with smiles and full of enthusiasm. They made sure to offer assistance, which really made a difference. I appreciated their efforts to make my stay special, even providing complimentary drinks as a gesture of goodwill.
Location
10.0
Tucked away between gorgeous limestone hills, the location is nothing short of breathtaking. It truly provides a unique escape and access to impressive natural features like the geothermal hot springs.
Dining
6.0
Dining left room for improvement; while the breakfast had some enjoyable items, it lacked variety, and some dishes felt quite bland. However, the fine dining options, especially the steaks, were noticeably better.
Facilities
8.0
The range of facilities available, from hot springs to meditation caves, was fantastic. They really made for a relaxing experience, although I felt some of the room amenities could use a bit of an upgrade.
Maurice
United Kingdom, September  2024
9.2/10

My stay was truly unforgettable, surrounded by breathtaking nature and treated to exceptional service. The villa was stunning and spacious, making it a perfect choice for a romantic getaway. The only downside was the lack of late-night snack options, as room service wasn't available. Overall, it was a fantastic experience, and I left feeling very satisfied!

Rooms
10.0
The villa was astonishingly beautiful and spacious, featuring a private pool and jacuzzi which added a luxurious touch to our stay.
Service
10.0
The service was beyond words, with the staff going above and beyond to ensure my special celebration was a success. They genuinely cared and made me feel welcomed.
Location
10.0
The location is absolutely astounding, nestled among dramatic limestone outcrops and lush surroundings, providing a serene escape from everyday life.
Dining
7.0
Although the dining options were lovely, there could be room for improvement in variety, particularly for a place of this scale.
Facilities
9.0
The facilities were excellent, particularly the pool and jacuzzi in the villa, contributing to a luxurious experience.
Elijah
United Kingdom, September  2024
7.6/10

My stay at the resort was a beautiful experience, set against a backdrop of tranquil nature with stunning mountain views. The private pool and geothermal jacuzzi were highlights of our villa, making it a perfect spot for relaxation. The staff were attentive and created special touches for my birthday, but I found the dining options to be a bit underwhelming, considering the prices. In addition, the high dining costs did detract from the overall experience, but the ambiance of the resort made it worthwhile.

Rooms
8.0
The villa was spacious and luxurious, featuring a private pool and a lovely outdoor jacuzzi. Despite a few ants and mosquitoes during the night, it was overall clean and comfortable.
Service
9.0
The service was excellent; the staff were highly attentive and went out of their way to make our stay special, even recalling our names during greetings.
Location
8.0
The resort's location amidst nature was a true retreat, providing a peaceful escape, though it felt a bit isolated from nearby attractions.
Dining
5.0
The food was a letdown, lacking the expected quality for the price. The breakfast options were limited and didn’t live up to my expectations.
Facilities
8.0
The amenities were impressive, from the geothermal hot spring to the relaxing pool area, but the overall cost of services felt steep.
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Rooms and Guests2 Guests, 1 Room